- AALA or A2LA
American Association for Laboratory Accreditation
- AAR
Appearance Approval Report
- ABC
Activity Based Costing
- ABS
Acrylonitride Butadiene Styrene, Anti-lock Braking System
- AHP
Analytical Hierarchy Process
- AHSS
Advanced High Strength Steels
- AIAG
Automotive Industry Action Group
- ANOVA
Analysis of Variance
- APQP
Advanced Product Quality Planning
- APQC
American Productivity & Quality Council
- AQL
Acceptable Quality Level or Average Quality Level
- AQP
Advanced Quality Plan
- ARIMA
Auto Regressive Integrated Moving Average
- ASN
Advance Shipping Notification
- ASTM
American Society for Testing and Materials
- AVL
Approved Vendor List
- BCR
Blast Create Refine
- BHAG
Big Harry Audacious Goals
- BIC (AP)
Best in Class (Action Plans)
- BOM
Bill Of Material
- BPM
Business Process Management
- BPO
Business Process Outscourcing
- BPR
Business Process Reengineering
- CAD
Computer Aided Design
- CAE
Computer Aided Engineering
- CAF
Common Assessment Framework
- CAM
Computer Aided Manufacturing
- CAPA
Corrective And Preventive Action
- CAB
Corrective Action Board
- CAR
Corrective Action Report (Request)
- CC
Critical Characteristic
- CFT
Cross Functional Team
- CHAID
Chi-square Automatic Interaction Detection
- CIM
Computer Integrated Manufacturing
- CLL
Cycle Line Layout
- CMI
Certified Mechanical Inspector
- CMM
Capability Maturity Model (SEI)
Coordinate Measuring Machine
- COB
Close Of Business
- COP
Conformity of Production
- COQ
Cost of Quality or Culture of Quality
- Cp/Cpk
Capability Ratio/Capability Index
- CPIM
Certified in Production and Inventory Management
- CPIP
Current Product Improvement Team
- CPM
Critical Path Method
- CQA
ASQ Certified Quality Auditor
- CQE
ASQ Certified Quality Engineer
- CQI
Continuous Quality Improvement
- CQM
ASQ Certified Quality Manager
- CQP
Critical Quality Problem
- CQT
ASQ Certified Quality Technician
- COP
Customer Ordered Production
- CRE
ASQ Certified Reliability Engineer
- CRT
Current Reality Tree
- CSA
Canadian Standards Association
- CSF
Critical Success Factors
- CSP
Continuous Sampling Plan
- CSU
Consistent Standard Units
- CTC
Critical to Cost, Concept to Customer
- CTD
Critical to Delivery
- CTP
Critical to Process
- CTQ
Critical to Quality
- CTQC
Critical to Quality Characteristic
- CTS
Critical to Satisfaction
- CUSUM
Cumulative Sum
- CWQC
Company Wide Quality Control
- CWQI
Company Wide Quality Improvement
- CY
Calendar Year
- DCOV
Define Characterize Optimize Verify (failure mode avoidance process)
- DCP
Dimensional Control Plan / Dynamic Control Plan
- DFA
Design For Assembly
- DFC
Datum Flow Chain
- DFM(A)
Design For Manufacturing (and Assembly)
- DFMC
Design for Mass Customization
- DFSS
Design For Six Sigma
- DMADV
Design Measure Analyze Design Verify
- DMAIC (R)
Define, Measure, Analyze, Implement and Control (Realize)
- DMEDI
Define, Measure, Explore, Develop, Implement
- DMR
Discrepant Material Report (SCAR)
- DOE
Design Of Experiments
- DOF
Design Out Failure
- DOPU
Defect Opportunities Per Unit
- DP
Dual Phase
- DPMO
Defects Per Million Opportunities
- DPR
Design Pre-Requisites
- DPU
Defects Per Unit
- DTD
Dock to Dock
- DTR
Dimensional Test Report
- DVP&R
Design Verification Plan & Report
- EAR
Engineering Action Request
- EAU
Estimated Annual Usage
- ECN
Engineering Change Notification
- ECO
Engineering Change Order
- EFQM
European Foundation for Quality Management
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EFR
Early Failure Rate (also ELF, IMF)
- ELF
Early Life Failure (also EFR, IMF)
- EPLS
Economic Production Lot Size
- EQM
European Quality Award
- ES
Engineering Specification
- ESC
Early Stage Control
- ESS (sent in by Chet Haibel)
Environmental Stress Screening
- EVM
Earned Value Management
- EVOP
Evolutionary Operation
- FAIT
First Article Inspection and Test
- FEA
Finite Element Analysis
- FIRTFT
Fix It Right The First Time
- FLD
Forming Limit Diagram
- FMEA
Failure Mode and Effects Analysis
- FORM
First Order Reliability Method
- FRACAS
Failure Reporting Analysis, Corrective Action System
- FRT
Future Reality Tree
- FSNP
Forming Storming Norming Performing (in team problem solving efforts)
- FTA
Fault Tree Analysis +
- FTT
First Time Through
Gage Reproducibility & Repeatability- HALT (sent in by Chet Haibel)
Highly Accelerated Life Test
- HASS (sent in by Chet Haibel)
Highly Accelerated Stress Screening
- Gage R&R
Gage Repeatability & Reproducibility
- GCA
Global Customer Audit
- GMP
Good Manufacturing Practices
- IAOB
International Automotive Oversight Bureau
- IAQG
International Aerospace Quality Group
- IATF
International Automotive Task Force
- ICIS
In Control and In Specification
- IDEA
Investigate, Design, Execute, Adjust
- IDOV
Identify, Design, Optimise, Verify
- IMF
Infant Mortality Failure (also EFR, ELF)
- I/MR
Individual/Moving Range (chart)
- INK
Instituut Nederlandse Kwaliteit (Netherlands)
- IPE
Interpret, Plan, Execute (a problem-solving methodology)
- IPO
Inputs, Process, Outputs
- IQ (sent in by Chet Haibel)
Installation Qualification
- ISIR
Initial Sample Inspection Report (now PSW)
- ISR
Initial Sample Report (now PSW)
- ISO-9000
International Standards Organization - Quality standard for evaluating quality systems
- ISW
Initial Sample Warrant (now PSW)
- JIT
Just in Time
- KCC
Key Control Characteristic
- KLT
Key Life Test
- KPC
Key Process (Product) Characteristic
- KPI
Key Process (Product) Indicator
- KPIV
Key Process Improvement Variable
- KQI
Key Quality Indicator
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- LCC
Life Cycle Cost
- LCL
Lower Control Limit
- LFMEA
Logistics Failure Modes and Effects Analysis
- LSL
Lower Specification Limit
- MANOVA
Multi-variate ANalysis of Variances
- MAP
Manufacturing Automation Protocol
- M&T E
Measuring & Test Equipment
- MBNQA
Malcolm Baldrige National Quality Award
- MCT
Machine Cycle Time
- MDR
Material Discrepancy Report (SCAR)
- MDT
Module Development Team
- MEOST (sent in by Chet Haibel)
Multiple Environment Over Stress Test
- MRP
Material Requirements Planning
- MSA
Measurement System Analysis
- MSE
Mean Squared Error ..
- MSDS
Material Safety Data Sheet
- MTBF
Mean Time Between Failure
- MTQ
Motivation Teamwork Quality
- MTR
Material Test Report
- MTTR
Mean Time To Repair
- NBR
Negative Branch Reservations
- NCR
Non-Conformance Report
- NGT
Nominal Group Technique
- NMR
Non-conformance Material Report
- OCT
Operator Cycle Time
- OEE
Overall Equipment Effectiveness (availability x performance efficiency x quality yield)
- OEM
Original Equipment Manufacturer
- OFAT
One Factor At a Time
- OIC
Observe, Infiltrate, Collaborate (ways to grasp the situation)
- OODA
Observe - Orient - Decide - Act (Capt John Boyd, US Air Force Fighter Pilot, adapting PDCA to dog fights)
- OPT
Optimized Production Technology
- OQ (sent in by Chet Haibel)
Operational Qualification
- PAPA
Part and Process Audit
- PCP
Part Certification Process
- PCPA
Process Control Plan Audit
- PDCA or PDSA
Plan Do Check (Study) Act
- PDF
Probability Density Function
- PDP
Product Development Planning
- PDPC
Process Decision Program Chart
- PDLA
Plant Design Layout & Analysis
- PERT
Program Evaluation and Review Technique
- PFA
PFroduct Family Architecture
- PIST
Percent of Inspection Points (Ford)
- PLEX
PLant EXperiments
- PM
Preventive Maintenance
- PMT
Program Management Team
- P/N
Part Number
- PO
Purchase Order
- POM
Production & Operations Management
- PONC
Price of Non-Conformance
- PPAP
Production Parts Approval Process
- PPC
Pre-Product Clinic
- PPPPP (5P)
Plant Product People Policies Procedures (can be used in a for fishbone)
- PPPPPPP (7P)
Proper Prior Planning Prevents Pitifully Poor Performance
- PPM
Parts Per Million - a metric used to measure quality - defects per one million parts
- PQ (sent in by Chet Haibel)
Performance Qualification
- PRT
Pre-requisite Tree
- PSW
Product Sample Warrant
- PTR
Performance Test Report
- PVP&R
Process Validation Plan & Report
- QC
Quality Control
- QCD
Quality Cost Delivery
- QCIR
Quality Control Inspection Record
- QFD
Quality Function Deployment
- QFS
Qualified for Sourcing
- QIS
Quality Information System
- QMS
Quality Management System
- QOO
Quality of Operations
- QOS
Quality Operating System
- QP
Quality Procedure
- QPR
Quality Problem Report
- QS-9000
Quality System 9000
- QSA
Quality System Assessment (or Audit)
- QSIT
Quality System Inspection Technique (US Food & Drug Administration)
- QSR
Quality System Requirements
- QWL
Quality of Working Life
- RCA
Request for Corrective Action
- RBDO
Reliability Based Design Optimization
- RFP
Request For Proposal
- RFQ
Request For Quotation
- ROCOF
Rate of Change of Failure
- RPM
Recurrence Prevention Meeting
- RPN
Risk Priority Number (ref: FMEA)
- RSM
Response Surface Method
- RSS
Root Sum Square
- RTY
Rolled Throughput Yield >>
- R&M
Reliability & Maintainability
- SARA
Scan, Analyze, Respond, Assess
- SC
Significant Characteristic
- SCAR
Supplier Corrective Action Report
- SCC
Standards Council of Canada
- SCORE
Supplier Cost Reduction Effort (Chrysler)
- SDE
Supplier Development Engineer
- SDS
System Design Specification
- SDWT
Self Directed Work Teams
- SEI
Software Engineering Institute
- SET
Simultaneous Engineering Team
- SFDC
Shop Floor Data Collection
- SIC
Standard Industrial Classification
- SIPOC
Suppliers-Inputs-Process-Outputs-Customers (process thinking-helps with deriving the process map)
- SMART (sent in by Chris Eaton)
Specific Measurable Achievable Relevant Time Bound
- SMED
Single Minute Exchange of Dies
- SNN
Supplier Non-conformance Notice
- SNR
Signal to Noise Ratio
- SOP
Standard Operating Procedure (ex: Control Plan)
- SORM
Second Order Reliability Method
- SOW
Statement of Work
- SP
System Procedure
- SPC
Statistical Process Control
- SPIT
Single Point in Time
- SPSM
Structured Problem Solving Methodologies
- SQA
Supplier Quality Assistance
- SQE
Supplier Quality Engineering
- SQTF
Supplier Quality Task Force
- SSDD
Six Sigma for Design and Development
- SSI
Sales Satisfaction Index (JD Power)
- STAP
Short-Term Action Program
- STEP
Standard for the Exchange of Product Model Data
- SWIMTOO (sent in by Chris Eaton)
Scrap-rework, Waiting, Inventory, Motion, Transportation, Over-processing, Over-production (7 wastes for muda)
- T&E
Tooling & Equipment
- TBD
To Be Determined
- TMAP or TMP
Thought Process Map
- TOC
Theory of Constraints
- TOPS
Team Oriented Problem Solving
- TPM
Total Productive Maintenance
- TQM
Total Quality Management
- TRT
Transition Tree
- UCL
Upper Control Limit
- USL
Upper Specification Limit
- VA / VE
Value Analysis / Value Engineering
- VDA
Verband der Automobilindustrie (German Association of the Automotive Industry)
- VOC
Voice of the Customer
- VRT
Variability Reduction Team
- VSM
Value Stream Mapping
- WFM
Work Flow Measurement (Management)
- WI
Work Instructions
- YTD
Year To Date
- 3M
muda (waste), mura (irregular, uneven or inconsistent), muri (unreasonable or excessive strain).
- 4S
Arrangement, Organization, Cleanliness, Act of cleaning
- 5M
manpower, machine, method, material and measurement - sources of variation
- 5S
seiri (sort), seiton (straighten), seiso (shine), seiketsu (standardize) and shitsuke (sustain)
- 5W2H
Who, What, When, Where, Why & How and How Many (root cause analysis)
- 7 Wastes (Sins)
over-production, transport, waiting, inventory, defects, over-processing, unnecessary movement
- 8D
Eight Discipline Problem Solving Method and Report
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