What is it? |
Operations are composed of processes that add value. Enhancing processes can contribute to the success of organizations. Step-by-step approach to process analysis ensures better success. These steps are:
1. |
define the problem |
2. |
gather data to describe the problem |
3. |
determine possible causes |
4. |
select the root cause |
5. |
develop solution strategies |
6. |
test and evaluate solutions |
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Why is it important? |
Constant change is new reality in the world of business. A systematic process analysis methodology helps identify and correct bottlenecks and helps in eliminating any waste. |
When to use it? |
Process analysis activity should be undertaken on a regular basis to help in increasing the capacity, take full advantage of the processes, improve throughput and reduce cycle time. When doing such as analysis, some common pitfalls are:
1. |
not understanding the problem |
2. |
not considering all possible failure modes/causes |
3. |
not identifying all root causes |
4. |
runaway tests and analysis |
5. |
adopting a 'remove & replace' mentality |
6. |
silver bullet theory |
7. |
failing to follow-through |
8. |
tearing a system apart without a plan |
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How to use it? |
Do a step by step analysis using the tools listed
1. |
Define the process - identify the inputs and outputs
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2. |
Gather data to describe problems (waste)
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3. |
Determine possible causes
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4. |
Select the root cause
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5. |
Develop solution strategies
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6. |
Test and evaluate strategies
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Food for Thought ! |
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