| What is it? |
Operations are composed of processes that add value. Enhancing processes can contribute to the success of organizations. Step-by-step approach to process analysis ensures better success. These steps are:
| 1. |
define the problem |
| 2. |
gather data to describe the problem |
| 3. |
determine possible causes |
| 4. |
select the root cause |
| 5. |
develop solution strategies |
| 6. |
test and evaluate solutions |
|
| Why is it important? |
| Constant change is new reality in the world of business. A systematic process analysis methodology helps identify and correct bottlenecks and helps in eliminating any waste. |
| When to use it? |
Process analysis activity should be undertaken on a regular basis to help in increasing the capacity, take full advantage of the processes, improve throughput and reduce cycle time. When doing such as analysis, some common pitfalls are:
| 1. |
not understanding the problem |
| 2. |
not considering all possible failure modes/causes |
| 3. |
not identifying all root causes |
| 4. |
runaway tests and analysis |
| 5. |
adopting a 'remove & replace' mentality |
| 6. |
silver bullet theory |
| 7. |
failing to follow-through |
| 8. |
tearing a system apart without a plan |
|
|
|
| How to use it? |
Do a step by step analysis using the tools listed
| 1. |
Define the process - identify the inputs and outputs
|
| 2. |
Gather data to describe problems (waste)
|
| 3. |
Determine possible causes
|
| 4. |
Select the root cause
|
| 5. |
Develop solution strategies
|
| 6. |
Test and evaluate strategies
|
|
|
| Food for Thought ! |
|
|
| Search This Site |
|
|
|
