- AALA or A2LA
American Association for Laboratory Accreditation
- AAR
Appearance Approval Report
After Action Review
- ABC
Activity Based Costing
- ABS
Acrylonitride Butadiene Styrene, Anti-lock Braking System
- AHP
Analytical Hierarchy Process
- AHSS
Advanced High Strength Steels
- AIAG
Automotive Industry Action Group
- AID
Automatic Interaction Detection
- ANOM
Analysis of Means
- ANOVA
Analysis of Variance
- AOQ(L)
Average Outgoing Quality (Limit)
- APL
Acceptance Process Level
- APQP
Advanced Product Quality Planning
- APQC
American Productivity & Quality Council
- AQL
Acceptable Quality Level or Average Quality Level
- AQP
Advanced Quality Plan
- ARIMA
Auto Regressive Integrated Moving Average
- ARL
Average Run Length
- ARMA
Autoregressive Moving Average
- ASN
Advance Shipping Notification
- ASTM
American Society for Testing and Materials
- AVL
Approved Vendor List
- BAT
Best Available Techniques
- BCR
Blast Create Refine
- BHAG
Big Harry Audacious Goals
- BIC (AP)
Best in Class (Action Plans)
- BIST
Built-In Self Test
- BKM
Best Known Methods
- BOD
Bill Of Design
- BOM
Bill Of Material
- BOP
Bill Of Process
- BPM
Business Process Management
- BPO
Business Process Outscourcing
- BPR
Business Process Reengineering
- CAB
Corrective Action Board
Competitive Analysis Benchmarking
- CAD
Computer Aided Design
- CAE
Computer Aided Engineering
- CAF
Common Assessment Framework
- CAM
Computer Aided Manufacturing
- CAPA
Corrective And Preventive Action
- CAPS
Computer-Assisted Problem Solving
- CAR
Corrective Action Report (Request)
- CART
Computer-Aided Testing
- CAT
Classification & Regression Tree
Complex Adaptive Thinking
- CC
Critical Characteristic
- CFA
Component Failure Analysis
- CFR
Constant Failure Rate
- CFT
Cross Functional Team
- CHAID
Chi-square Automatic Interaction Detection
- CIM
Computer Integrated Manufacturing
- CIP
Continuous Improvement Program (Process)
- CLD
Causal Loop Diagram
- CLL
Cycle Line Layout
- CMI
Certified Mechanical Inspector
- CMM
Capability Maturity Model (SEI)
Coordinate Measuring Machine
- CMS
Coordinate Measuring System
- COB
Close Of Business
- COP
Conformity of Production
- COQ
Cost of Quality or Culture of Quality
- CoV
Coefficient of Variance
- Cp/Cpk
Capability Ratio/Capability Index
- CPIM
Certified in Production and Inventory Management
- CPIP
Current Product Improvement Team
- CPM
Critical Path Method
- CQA
ASQ Certified Quality Auditor
- CQE
ASQ Certified Quality Engineer
- CQI
Continuous Quality Improvement
- CQM
ASQ Certified Quality Manager
- CQP
Critical Quality Problem
- CQT
ASQ Certified Quality Technician
- COP
Customer Ordered Production
- CRE
ASQ Certified Reliability Engineer
- CRT
Current Reality Tree
- CSA
Canadian Standards Association
- CSF
Critical Success Factors
- CSP
Continuous Sampling Plan
- CSU
Consistent Standard Units
- CTC
Critical to Cost, Concept to Customer
- CTD
Critical to Delivery
- CTP
Critical to Process
- CTQ
Critical to Quality
- CTQC
Critical to Quality Characteristic
- CTS
Critical to Satisfaction
- CUSUM
Cumulative Sum
- CWQC
Company Wide Quality Control
- CWQI
Company Wide Quality Improvement
- CY
Calendar Year
- DBRFM
Design Review Based on Failure Mode
- DCOV
Define Characterize Optimize Verify (failure mode avoidance process)
- DCP
Dimensional Control Plan / Dynamic Control Plan
- DCT
Defect Control Tool
- DD
Defect Density
- DDMS
Defect Data Management System
- DFA
Design For Assembly
- DFC
Datum Flow Chain
- DFE
Design For Excellence
- DFM(A)
Design For Manufacturing (and Assembly)
- DFMC
Design for Mass Customization
- DFPE
Design for Process Excellence
- DFSS
Design For Six Sigma
- DFR
Design For Reliability
- DIF-DOF
Design In Function - Design Out Failure
- DM
Defect Management
- DMADV
Design Measure Analyze Design Verify
- DMAIC (R)
Define, Measure, Analyze, Implement and Control (Realize)
- DMEDI
Define, Measure, Explore, Develop, Implement
- DMR
Discrepant Material Report (SCAR)
- DNOM
Deviation from Nominal
- DOE
Design Of Experiments
- DOPU
Defect Opportunities Per Unit
- DP
Dual Phase
- DPMO
Defects Per Million Opportunities
- DPR
Design Pre-Requisites
- DPU
Defects Per Unit
- DQR
Durability Quality Reliability
- DRC
Design Rule Check
- DTD
Dock to Dock
- DTR
Dimensional Test Report
- DVER
Design rule VERification
- DVP&R
Design Verification Plan & Report
- E3
Early Equipment Evaluation
- EAR
Engineering Action Request
- EAU
Estimated Annual Usage
- ECA
Engineering Capability Assessment
- ECN
Engineering Change Notification
- ECO
Engineering Change Order
- EDA
Exploratory Data Analysis
- EFQM
European Foundation for Quality Management
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EFR
Early Failure Rate (also ELF, IMF)
- EIP
Equipment Improvement Program
Equipment Improvement Project
- ELF
Early Life Failure (also EFR, IMF)
- EWMA
Exponentially Weighted Moving Average
- EPLS
Economic Production Lot Size
- EPM
Equipment Performance Metrics
- EQM
European Quality Award
- ES
Engineering Specification
- ESC
Early Stage Control
- ESS (sent in by Chet Haibel)
Environmental Stress Screening
- ETQR
External Total Quality and Reliability
- EVM
Earned Value Management
- EVOP
Evolutionary Operation
- EWMA
Exponentially Weighted Moving Average
- FA
Failure Analysis
- FAA
Function Attribute Analysis
- FACR
Findings, Analysis, Conclusions and Recommendations
- FAIT
First Article Inspection and Test
- FDC
Fault Detection and Classification
- FEA
Finite Element Analysis
- FIRTFT
Fix It Right The First Time
- FLD
Forming Limit Diagram
- FMA
Failure Mode Analysis
- FMEA
Failure Mode and Effects Analysis
- FMEM
Failure Mode and Effect Management
- FMS
Forms Management System
Facility Management System
- FORM
First Order Reliability Method
- FRACAS
Failure Reporting Analysis, Corrective Action System
- FRT
Future Reality Tree
- FSNP
Forming Storming Norming Performing (in team problem solving efforts)
- FTA
Fault Tree Analysis +
- FTC
First Time Capability
- FTT
First Time Through
- GLP
Good Laboratory Practice
- HALT (sent in by Chet Haibel)
Highly Accelerated Life Test
- HASS (sent in by Chet Haibel)
Highly Accelerated Stress Screening
- HPEM
Harr's Point Estimation Method
- HRA
Human Reliability Analysis
- GCA
Global Customer Audit
- GD3
Good Design, Good Discussion and Good Dissection
- GMP
Good Manufacturing Practices
- GR&R
Gage Reproducibility & Repeatability
- IAOB
International Automotive Oversight Bureau
- IAQG
International Aerospace Quality Group
- IATF
International Automotive Task Force
- ICIS
In Control and In Specification
- IDEA
Investigate, Design, Execute, Adjust
- IDOV
Identify, Design, Optimise, Verify
- IMF
Infant Mortality Failure (also EFR, ELF)
- I/MR
Individual/Moving Range (chart)
- INK
Instituut Nederlandse Kwaliteit (Netherlands)
- IPE
Interpret, Plan, Execute (a problem-solving methodology)
- IPO
Inputs, Process, Outputs
- IQ (sent in by Chet Haibel)
Installation Qualification
- ISIR
Initial Sample Inspection Report (now PSW)
- ISR
Initial Sample Report (now PSW)
- ISO-9000
International Standards Organization - Quality standard for evaluating quality systems
- ISW
Initial Sample Warrant (now PSW)
- JIT
Just in Time
- KCC
Key Control Characteristic
- KLT
Key Life Test
- KPA
Key Process Area
- KPC
Key Process (Product) Characteristic
- KPI
Key Process (Product) Indicator
- KPIV
Key Process Improvement Variable
- KQI
Key Quality Indicator
- LAR
Lot Age Report
- LCA
LifeCycle Analysis, LifeCycle Assessment
- LCC
Life Cycle Cost
- LCL
Lower Control Limit
- LDA
Linear Discriminant Analysis
- LFMEA
Logistics Failure Modes and Effects Analysis
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- LHS
Latin Hypercube Simulation
- LOC
Level of Concern
- LOI
Ladder of Inference
- LSL
Lower Specification Limit
- LSSQTT
Lean Six Sigma Quality Transformation Toolkit
- LUTI
Learn Use Train Inspect
- MANOVA
Multi-variate ANalysis of Variances
- MAP
Manufacturing Automation Protocol
- M&T E
Measuring & Test Equipment
- MBM
Management by Means
- MBNQA
Malcolm Baldrige National Quality Award
- MBR
Management by Results
- MCS
Monte Carlo Simulation
- MCT
Machine Cycle Time
- MDO
Multidisciplinary Design Optimization
- MDR
Material Discrepancy Report (SCAR)
- MDT
Module Development Team
- MEOST (sent in by Chet Haibel)
Multiple Environment Over Stress Test
- MEPEM
Materials Equipment People Environment Methods
- MMOG/LE
Materials Management Operations Guideline Logistics Evaluation
- MRP
Material Requirements Planning
- MSA
Measurement System Analysis
- MSE
Mean Squared Error ..
- MSDS
Material Safety Data Sheet
- MTBF
Mean Time Between Failure
- MTQ
Motivation Teamwork Quality
- MTR
Material Test Report
- MTTA
Mean Time To Assist
- MTTC
Mean Time To Correct
- MTTCR
Mean Time To Correct and Recover
- MTTF
Mean Time To Failure
- MTTR
Mean Time To Repair
- NBR
Negative Branch Reservations
- NBT
Never Been There (problems)
- NCR
Non-Conformance Report
- NFF
No Fault Found
- NGT
Nominal Group Technique
- NMR
Non-conformance Material Report
- OCLP
Ongoing Process Control Plan
- OCT
Operator Cycle Time
- OEE
Overall Equipment Effectiveness (availability x performance efficiency x quality yield)
- OEM
Original Equipment Manufacturer
- OFAT
One Factor At a Time
- OIC
Observe, Infiltrate, Collaborate (ways to grasp the situation)
- OODA
Observe - Orient - Decide - Act (Capt John Boyd, US Air Force Fighter Pilot, adapting PDCA to dog fights)
- OPT
Optimized Production Technology
- OQ (sent in by Chet Haibel)
Operational Qualification
- OVAT
One Variable At a Time
- PAPA
Part and Process Audit
- PCA
Principal Component Analysis
- PCP
Part Certification Process
- PCPA
Process Control Plan Audit
- PCR
Principle Component Regression
- PDCA (E Deming) or PDSA (W Shewhart)
Plan Do Check (Study) Act
- PDF
Probability Density Function
- PDLA
Plant Design Layout & Analysis
- PDP
Product Development Planning
- PDPC
Process Decision Program Chart
- PDQ
Proactive Design for Quality
- PERT
Program Evaluation and Review Technique
- PFA
PFroduct Family Architecture
- PIST
Percent of Inspection points Satisfying Tolerance (Ford)
- PLEX
PLant EXperiments
- PM
Preventive Maintenance
- PMT
Program Management Team
- P/N
Part Number
- PO
Purchase Order
- POM
Production & Operations Management
- PONC
Price of Non-Conformance
- PPAP
Production Parts Approval Process
- PPC
Pre-Product Clinic
- PPPPP (5P)
Plant Product People Policies Procedures (can be used in a for fishbone)
- PPPPPPP (7P)
Proper Prior Planning Prevents Pitifully Poor Performance
- PPM
Parts Per Million - a metric used to measure quality - defects per one million parts
- PQ (sent in by Chet Haibel)
Performance Qualification
- PQP
Purchasing Quality Procedure
- PRA
Probabilistic Risk Assessment
- PRT
Pre-requisite Tree
- PSW
Product Sample Warrant
- PTR
Performance Test Report
Product Technical Requirements
- PTQ
Partnering for Total Quality
- PVP&R
Process Validation Plan & Report
- QADF
Quality Assurance Document File
- QC
Quality Control
- QCD
Quality Cost Delivery
- QCIR
Quality Control Inspection Record
- QFD
Quality Function Deployment
- QFS
Qualified for Sourcing
- QITD
Quality is In The Detail
- QIS
Quality Information System
- QMS
Quality Management System
- QOO
Quality of Operations
- QOS
Quality Operating System
- QP
Quality Procedure
- QPR
Quality Problem Report
- QS-9000
Quality System 9000
- QSA
Quality System Assessment (or Audit)
- QSER
Questioning, Solving, Experimenting, Reflecting
- QSIT
Quality System Inspection Technique (US Food & Drug Administration)
- QSR
Quality System Requirements
- QTAT
Quick TurnAround Time
- QWL
Quality of Working Life
- RAM
Reliability, Availability, and Maintainability
- RCA
Request for Corrective Action
- RBDO
Reliability Based Design Optimization
- RFP
Request For Proposal
- RFQ
Request For Quotation
- RIMCY
Residuals, Interactions, Main, Cube, Y=c+mx (response optimization)
- RMSEP
Root Mean Square Error of Prediction
- ROCOF
Rate of Change of Failure
- RPEM
Rosenblueth's Point Estimation Method
- RPM
Recurrence Prevention Meeting
- RPN
Risk Priority Number (ref: FMEA)
- RSM
Response Surface Method
- RSS
Root Sum Square
- RTY
Rolled Throughput Yield >>
- R&M
Reliability & Maintainability
- SARA
Scan, Analyze, Respond, Assess
- SC
Significant Characteristic
- SCAMPER
Substitute, Combine, Adapt, Modify, Put (to other uses), Eliminate, Reverse ..
- SCAR
Supplier Corrective Action Report
- SCC
Standards Council of Canada
- SCORE
Supplier Cost Reduction Effort (Chrysler)
- SCP
Systematic Creativity Process
- SDE
Supplier Development Engineer
- SDS
System Design Specification
- SDWT
Self Directed Work Teams
- SEI
Software Engineering Institute
- SEP
Supplier Escalation Process
- SET
Simultaneous Engineering Team
- SFDC
Shop Floor Data Collection
- SIC
Standard Industrial Classification
- SIPOC
Suppliers-Inputs-Process-Outputs-Customers (process thinking-helps with deriving the process map)
- SIT
Structured Inventive Thinking
- SMART (sent in by Chris Eaton)
Specific Measurable Achievable Relevant Time Bound
- SMED
Single Minute Exchange of Dies
- SNN
Supplier Non-conformance Notice
- SNR
Signal to Noise Ratio
- SOFM
Self Organizing Feature Map
- SOP
Standard Operating Procedure (ex: Control Plan)
- SORM
Second Order Reliability Method
- SOW
Statement of Work
- SP
System Procedure
- SPC
Statistical Process Control
- SPIT
Single Point in Time
- SPS
Statistical Problem Solving
- SPSM
Structured Problem Solving Methodologies
- SQA
Supplier Quality Assistance
- SQE
Supplier Quality Engineering
- SQTF
Supplier Quality Task Force
- SSDD
Six Sigma for Design and Development
- SSI
Sales Satisfaction Index (JD Power)
- STAC
Statistical Test Acceptance Criteria
- STAP
Short-Term Action Program
- STCA
Space and Time Characteristics Analysis
- STEP
Standard for the Exchange of Product Model Data
- SWIMTOO (sent in by Chris Eaton)
Scrap-rework, Waiting, Inventory, Motion, Transportation, Over-processing, Over-production (7 wastes for muda)
- SWIP
Single Week Improvement Project
- SWIPE (from 'Quality Gaging Tips' by G Schuetz/J McCusker)
Standard Workpiece Instrument Person Environment (for gaging accuracy)
- T&E
Tooling & Equipment
- TBD
To Be Determined
- TIPS or TRIZ
Theory of Inventive Problem Solving
(Teoriya Resheniya Izobreatatelskikh Zadatch)
- TIR
Total Indicator Reading (Total Indicated Runout)
- TMAP or TMP
Thought Process Map
- TOC
Theory of Constraints
- TOPS
Team Oriented Problem Solving
- TPM
Total Productive Maintenance
- TQM
Total Quality Management
- TRT
Transition Tree
- UCL
Upper Control Limit
- USL
Upper Specification Limit
- V4L
Variety, Velocity, Variability, Visibility & Learning
- VA / VE
Value Analysis / Value Engineering
- VDA
Verband der Automobilindustrie
- VLQ
Vehicle Line Quality
- VOC
Voice of the Customer
- VPDQ
Vehicle Product Data Quality
- VRT
Variability Reduction Team
- VSM
Value Stream Mapping
- WFM
Work Flow Measurement (Management)
- WI
Work Instructions
- WIIFM
What's in it for me
- YTD
Year To Date
- 3K
Kiken (dangerous), Kitanai (dirty), Kitsui (stressful) - general workplace hazards
- 3M
Muda (waste), Mura (irregular, inconsistent) and Muri (unreasonable strain)
- 3P
Production Preparation Process
- 3R
Recording, Recalling, Reconstructing - when generating new ideas
- 3S
Stabilize, Synchronize, Standardize - steps in lean product development
- 4S
Arrangement, Organization, Cleanliness, Act of cleaning
- 5M
Manpower, Machine, Method, Material and Measurement - sources of variation
- 5P
Plant, Production, People, Policies, Procedures - sources of variation (for fishbone)
- 5R
Responsiveness, Reliability, Rhythm, Responsibility, Relevance
- 5S
Seiri (sort), Seiton (straighten), Seiso (shine), Seiketsu (standardize) and Shitsuke (sustain)
- 5W2H
Who, What, When, Where, Why & How and How Many (root cause analysis)
- 7P
Proper prior planning prevents pitifully poor performance
- 7 Wastes (Sins)
Over-production, Transport, Waiting, Inventory, Defects, Over-processing, Unnecessary Movement
- 8D
Eight Discipline Problem Solving Method and Report
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